Employment Opportunities at Tourism Mount Washington,
Admin/Marketing Assistant
Job Description:
Tourism Mount Washington are looking for applicants who are able to demonstrate solid work ethics, creative flair and the proven ability to work independently and to provide references from past employers. Excellent communication skills and a flexible, professional friendly manner are essential qualities. Marketing and or administrative experience in a membership based organization or the Tourism Industry would be an advantage. Applicants must be prepared to work evenings and weekends during winter operations and some weekends and evenings during our summer operations.
The Admin/Marketing Assistant will be responsible for performing duties as assigned by the Executive Director including office administration tasks, data entry, guest reservations, front desk duties and general marketing and membership support to include assisting in the preparation of membership communications and renewal notifications and inputting membership data into our computer system.
Admin/Front Desk Responsibilities include:
• Report to and collaborate with the executive Director to prioritize the daily/weekly administrative, guest and member support requirements
• Provide telephone support to guests and members
• Undertake filing and general office administrative duties
• Assist in handling customer/member enquiries
• Seasonal Front Desk duties to include supplying accommodation information and prices, making reservations and checking in guests.
• Processing reservations and sending out confirmation notices
• Developing an in depth knowledge of seasonal facilities, events and accommodation facilities on the mountain including available packages, reservation policies and rates.
Job Description:
Tourism Mount Washington are looking for applicants who are able to demonstrate solid work ethics, creative flair and the proven ability to work independently and to provide references from past employers. Excellent communication skills and a flexible, professional friendly manner are essential qualities. Marketing and or administrative experience in a membership based organization or the Tourism Industry would be an advantage. Applicants must be prepared to work evenings and weekends during winter operations and some weekends and evenings during our summer operations.
The Admin/Marketing Assistant will be responsible for performing duties as assigned by the Executive Director including office administration tasks, data entry, guest reservations, front desk duties and general marketing and membership support to include assisting in the preparation of membership communications and renewal notifications and inputting membership data into our computer system.
Admin/Front Desk Responsibilities include:
• Report to and collaborate with the executive Director to prioritize the daily/weekly administrative, guest and member support requirements
• Provide telephone support to guests and members
• Undertake filing and general office administrative duties
• Assist in handling customer/member enquiries
• Seasonal Front Desk duties to include supplying accommodation information and prices, making reservations and checking in guests.
• Processing reservations and sending out confirmation notices
• Developing an in depth knowledge of seasonal facilities, events and accommodation facilities on the mountain including available packages, reservation policies and rates.
Marketing Responsibilities include:
• Report to and collaborate with the Executive Director to thoroughly understand Tourism Mount Washington’s purpose, functions and marketing strategy
• Assist in the co-ordination and distribution of marketing material
• Attend consumer trade shows and special events as required and assist with set up and manning.
• Assist in the co-ordination and distribution of membership communications
• Assist in membership data entry and renewal notification
• Assist in building and maintaining accurate databases and lists
• Assist in selling partnered advertising and promotional opportunities
• Assist as required with other related marketing activities under the guidance and supervision of the Executive Director.
• Attend consumer trade shows and special events as required and assist with set up and manning.
• Assist in the co-ordination and distribution of membership communications
• Assist in membership data entry and renewal notification
• Assist in building and maintaining accurate databases and lists
• Assist in selling partnered advertising and promotional opportunities
• Assist as required with other related marketing activities under the guidance and supervision of the Executive Director.
Qualifications and experience:
• A secondary school diploma is preferred
• Excellent telephone manner and etiquette
• Excellent customer service & communication skills
• Good Administrative & Organizational skills
• Proficient using Microsoft Word and Excel
• Previous cash handling and merchant services processing experience
• Understanding of & some experience in using social media platforms
• Confident and pleasant sales manner and keen interest in developing promotion and sales skills
• Previous experience in marketing and or the Tourism Industry would be an advantage as is the ability to undertake research projects
• Time management skills and the ability to work unsupervised are essential
• Willingness to learn and grow the position
• Knowledge of a second language always an asset
• Excellent telephone manner and etiquette
• Excellent customer service & communication skills
• Good Administrative & Organizational skills
• Proficient using Microsoft Word and Excel
• Previous cash handling and merchant services processing experience
• Understanding of & some experience in using social media platforms
• Confident and pleasant sales manner and keen interest in developing promotion and sales skills
• Previous experience in marketing and or the Tourism Industry would be an advantage as is the ability to undertake research projects
• Time management skills and the ability to work unsupervised are essential
• Willingness to learn and grow the position
• Knowledge of a second language always an asset
If this sounds like you and you are interested in becoming part of the Mount Washington Resort Associations destination marketing team, please submit your application & resume to manager@tourismmountwashington.com
Thank you.
| VISION |
| To become a recognized and respected Destination Marketing Organization actively promoting Mount Washington as an "All Season" Alpine Resort and one of the preferred recreational and tourism destinations on Vancouver Island. |
| MISSION STATEMENT |
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To co-ordinate the common interests and collective resources of the resort community.
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To enhance the overall experience of visitors and maximize the economic benefit for members.
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© 2012 Tourism Mount Washington. All Rights Reserved
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